Regulatory

  • Locally required regulatory labeling is included in product and/or packaging information.

Key indicators

  • Information regarding the national regulatory body within the region of sale is clearly identified and includes the name, phone number, and website of the regulatory body.
  • Compliance with the national standards organization within the region of sale is clearly labeled and includes the name, phone number, and website of the standards organization.
  • The manufacturer's name, phone number, and website for addressing concerns or questions regarding labels and claims is clearly provided.

Notes and exceptions

  • Formal development of consensus standards or technical rules through international or national standardization authorities (ISO, BIS, ANSI, BSI, EN) is required before regulatory efforts can be taken at a national or local level.
  • National or local regulatory authorities should have a mandate and the ability to enforce standards for product labeling and performance claims.
  • Encouragement of consumer protection and advocacy by quality manufacturers enhances safety and regulation of products.
  • Simplified systems for consumer complaints (e.g., short message service [SMS] via cell phones) encourage consumers to identify topics of concern regarding safety of drinking water treatment units.

Supporting evidence