• User information provided with product is succinct, complete, and comprehensible by end users.

Key indicators

  • Minimize amount of package and collateral information content.
  • Include safety information.
  • Include contact information for manufacturer/distributor/sales agent.

Notes and exceptions

  • Nonvital user information may be communicated verbally by vendor, agent, or other users.
  • User information is accurate and consistent across communication channels (product graphics, packaging, vendor information, and mass market communications).